Before Contacting Support
Make sure you are running the latest Mac App Store version and restart YAWF Hub if a local setting or window state looks stale.
- Confirm the issue still happens after restarting the app.
- Note whether it happens on Home, Actions, Activity, Settings, the menu bar, or the Edge Drop Box.
- Keep private content out of screenshots unless it is needed to explain the issue.
Helpful Details
Include your macOS version, YAWF Hub version, the action you selected, the type of input, and the wording of any visible error. Do not attach private source files unless you choose to share them.
Report a Bug
In YAWF Hub, open Settings and choose Report a Bug. The app opens a structured email draft without adding system information, files, logs, or diagnostics. Nothing is sent until you review the draft and choose Send.
Local Shelves
If the shelf does not appear, open Settings, confirm Edge Drop Box is enabled, and verify its screen position and shortcut. Use More on the shelf to switch shelves, reopen a recent shelf, change its position, or send a copy to a folder you choose. Pinned or docked shelves remain visible until you hide or close them.
Privacy
Local privacy details are available from Settings inside the app. The public privacy policy explains local data, App Sandbox access, diagnostics, and Offline Intelligence Beta.
Contact
For support, email apple@tgk30.com. Include your macOS version, YAWF Hub version, and a short description of what you were doing.